Problem

When I want to load my family unit, all it does is load the map overview. I likewise get an error bulletin. The recommended relaunch of the game does nothing.

Crusade

This problem isn't as much as a bug but a symptom of a problem that occurs in your game. The game tries to load the household and so hits a problem/corruption and can't load the lot considering of that. It and so bounces dorsum to the world screen which was the last safe identify for the game.

If you don't get an error message, then yous most likely have this consequence: Traveling causes reset to map/crashing (no Error Code)

The Error Message

Information about these error codes do not source in anything official. They are theories of mine based on the experience with error codes over the past years.

The Error Lawmaking on the message is relevant in it's total length and can point towards the crusade.

Error Codes have the following structure: <ThreeDigitNumber>:<LongHexNumber1>:<LongHexNumber 2>.

  • <ThreeDigitNumber>: Manner in which the fault occured
  • <LongHexNumber1>: The actual fault
  • <LongHexNumber 2>: Unknown. Tin vary for the same error

<LongHexNumber1> can occur in different combinations with <ThreeDigitNumber>. Because of this it can happen that error 102 occurs if the player tries to load the lot in live manner and error 122 when he tries to load in build manner. There are other <ThreeDigitNumber> similar 110, 123, 125, 134.

Known Causes

EA/Maxis has stock-still a lot of causes for this since it first started happening but there's however bug around and causes need to be found. It could be something on the lot or a faulty Sim or object.

Most of the time it's not easy to detect the actual crusade for the consequence.

Known causes

  1. Easels/Activity Tables, specially if they take a started painting on it
  2. Certain pictures on walls
  3. Pictures of content you don't own (can happen if yous download a house from the gallery)
  4. Corrupt relationships
  5. Incompatible mods, especially theNo Relationship Decay Mod or old versions of MCCC.

Specific issues with error codes

Known Error Codes with Web log Posts

Mods/CC Related

[pods proper name="crin_error" orderby="post_title asc" limit="-i" where="crin_error_cause.slug='mod-en'" template="List - Mistake Codes (EN)"]

PC/Mac

[pods name="crin_error" orderby="post_title asc" limit="-1" where="crin_error_cause.slug!='mod-en' AND (crin_platform.slug='pc' OR crin_platform.slug='mac') AND crin_error_category.slug='load-error-en'" template="List - Fault Codes (EN)"]

PS/XB

[pods name="crin_error" orderby="post_title asc" limit="-1" where="crin_platform.slug='playstation' OR crin_platform.slug='xbox' " template="List - Error Codes (EN)"]

Solution

If you lot don't want to search for the cause yourself, the all-time thing is to try a fill-in or to go on the current salvage game in a rubber identify and start a new game until EA/Maxis has fixed the cause.

Be likewise aware that despite best efforts the bug may come dorsum someday. Keeping backups is important.

Earlier you effort whatsoever of the solutions below, make certain to fill-in your files.

For this issue, information technology'southward very important to know, that it's contagious. Once you have it in one household, it spreads to all others and also other save games if you don't close downward the game completely. Going to the main menu will bear upon other save games.

So for troubleshooting, always close downwardly your game and restart before trying something different.

Caused by Mods/CC

First always dominion out incompatible Mods/CC as possible cause for the issue. If mods are the cause, the game will load fine in one case you removed them.

First step is to do a factory reset and rename your user folder. Let the game create a new folder and and then just put back the bugged salvage game. Then start your game. If the trouble is gone, information technology'due south probably a modern, custom content or possibly even an issue with the cache files that the trouble. Do not save the game in this land or your Sims will loose any custom content they might take.

If you become your game to work like this, put back your custom content (without Mods) and other important files. Wait with putting back other save games. If your game now works, salve it under a new name. Subsequently that yous can copy back the rest (but stuff that's needed as stated in the linked article). Check on your mods as final pace.

Suggestions for known issues

If your game doesn't load afterwards removing mods/downloads, information technology's time to start and find the cause. Follow the steps below for the known issues (do non copy back anything merely your relieve game)

Effect with paintings/broken easel

  • Shut down your game
  • Outset your game and load the faulty salvage game
  • Get to the family yous have final played with and get straight to build mode
  • Delete whatsoever easel/drawing tables including unfinished paintings and paintings on the walls.
  • Go dorsum to map view
  • Load your family
  • If it works, then yous found the crusade. If you lot don't employ whatever downloads, you can relieve your game now. If you did use downloads, copy dorsum your custom content (without mods) and practise the correction once more.
  • If information technology works, proceed to play.
  • If it doesn't, try other houses only it can be very time consuming.

Outcome with pictures of content y'all don't own

If you don't own all expansions and downloaded lots from the gallery, this could be your outcome.

  • Close down your game
  • Start your game and load the faulty save game
  • Re-identify the house from the gallery
  • Get direct to build fashion and delete all pictures
  • Become back to map view and load your household

Issue with relationships

For this method which does take a lot of time, information technology's very of import, that you close downwardly your game each time y'all accept the bug or if you have deleted Sims that don't need deleting. If you don't care most the households, you can leave them deleted of form.

The solution is besides not very satisfactory only the game should commencement working over again subsequently.

  • Shut downwardly your game
  • Outset your game and load the faulty save game
  • Delete ALL households from your game via Manage globe (yes, that may take a while)
  • Go to the library and  download use a Maxis unmarried household to place in whatever home.
  • Bank check if that household now loads. If this is the case, it'due south most probably a faulty human relationship
  • Close down your game over again and so restart and reload the salve game
  • Get to manage globe to narrow downwards the household. Start with the played Sims and delete them neighborhood by neighborhood. Try loading a family after deleting all families from i neighborhood. Shut down the game and restart afterward each.
  • Once you plant the neighborhood the faulty family is in, you need to narrow down the family. Use the 50/50 method.
  • One time you have constitute the family, narrow down the faulty Sim in information technology. Have them to CAS via Manage Household and determine the faulty one past deleting, again using the 50/fifty method.
  • Once you have narrowed downwards the faulty Sim, dissever him from your household and upload to your library.
  • Delete the faulty ane
  • Load your remaining household and re-place him from the gallery. Yous can't reset the relationships but that might be possible with a cheat, didn't try.

At that place is a adventure that the result does not lie with the Sim but with an easel in that business firm. Use the method above in the house that faulty Sim lives to find out if deleting the easel too resolves the issue (without having to delete the Sim)

Further Troubleshooting

There are other causes for this problem

The simple steps

Sometimes a simple reload of the game also makes the upshot go abroad. Then close down your game completely and reload it. You lot can also endeavour repairing the game through Origin.

Do you lot have all expansions and if no, did you lot download houses from the gallery ?

If the respond to this is yes, then this could exist your issue. Supersede the house with a different one and delete it from your library.

Does your game load if you lot bulldoze your lot ?

If and so, the problem is probably something on the lot that causes the issue. It can be plenty to level through all levels (from basement to roof). If that doesn't assistance, delete room by room and check after each one to see if it loads.

Exercise you own Get to Work and take Sims in active careers ?

There is a possibility that something goes wrong when y'all save the game and then close while the Sim is in his active career. I would recommend to never close the game while the Sim is working merely make sure that he's safely dorsum home before turning off the game.

Did y'all e'er get a message about incomplete Game Data ?

Details can exist institute here:Game Information Incomplete

If and so, it's possible that this causes the abuse of your save game. Endeavor to repair the game and see if that helps. If not, it's probably the easiest to load a backup.

Did you lot always apply mods and save the game with them ?

If you used an incompatible modernistic with your salvage game, it's possible that you corrupted the save game by doing that. Try a backup and make sure to follow these instruction before patching:In Grooming for Patching.